The Hancock-Henderson Quill, Inc.
by Dessa Rodeffer, Quill Publisher/Owner
22 August 2007
I was so impressed with the Moores in West Burlington, Iowa and their development of the Burlington Trailways bus system over the past twenty-five years.
In 1981, Ron and his wife Lori purchased a one-route bus system and developed it into a seventeen-route system offering many travel options in some of the nicest buses you could ever hope for.
Starting with only 4 buses and 11 employees, the Moores now have 26 buses and 100 employees and ran 193,888 passengers through Burlington this past year.
Nine of their buses are used for charters and tours and 17 for specific lines, such as their daily overnight trip to Denver, Colorado.
The Denver bus is a gem with luxurious reclining seats with lots of space, DVD monitors, and overhead storage nicer than airlines. In the back, is a nice bathroom, and a kitchenette where soft drinks and coffee, and water are served from, or popcorn can be made in the microwave.
The bus is showroom clean with the Trailways red flooring and red strips on the seats and ceiling.
But more importantly is the safety the Moores insure their passengers, from extra training of drivers, on board cameras, Global Positioning system, panic buttons, to regular on-site compliance checks every 18 months, required by the Dept. of Defense before military can be sent on them.
With high gas prices, the bus business is booming and a 7-day in advance ticket is quite a savings.